Contact Us

Let's Chat!

Whether you have a question, you’re excited about a new Shoney’s coming your way, or you need to share a concern, we love hearing from you. It’s our valued guests that make us who we are. But before you give us a call, there is a possibility we’ve already answered your question below. If not, please call our Customer Care Center.

Frequently Asked Questions

What are your hours of operation?

While most locations have similar hours of operation, each location is different. Please visit our locations page to find your local Shoney’s store details. You also may want to call the restaurant directly as this information may change.

Are there any Military, Fire Department, Police Officer, or EMT discounts?

Yes! As our way of saying “Thank You,” we offer our heroes in uniform 15% off their meals at all company-owned Shoney’s and participating franchised locations.

What items do you have on your fresh food bar and how much does it cost?

Our All-You-Care-To-Eat Fresh Food Bar is full of delicious favorites. Check out our nightly specials on our menu page. You also may want to call the restaurant directly as our franchisees may change their fresh food bars on a different schedule.

Is nutritional information available for your menu items?

For nutrition information, please view our nutrition analysis available in PDF.

I need food at our office party. Can you help?

Shoney’s Catering offers a great menu for your various party needs. Visit our catering page for more information.

I had a bad experience at one of your locations. What should I do?

We’re sorry if you didn’t enjoy your recent visit to a Shoney’s. Please call our Customer Care Center and share your experience.

Customer Care Center

We’re available to speak with you 24 hours a day, 7 days a week. Please contact us at 1-800-708-3558.